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Right, so instead of competing on quality, the established player can put out a vastly inferior product that ticks enough checkboxes and rely on the cost saving
by pwinnski 4y ago
Right, so instead of competing on quality, the established player can put out a vastly inferior product that ticks enough checkboxes and rely on the cost savings and easy of bundling to gain market share, pushing the superior competitor who actually delivers a quality product out.
From a game theory perspective, I get why companies do this. The level of management signing these POs don't rely on Notion or Slack the way the people who work for them do.
But this unquestionably makes everything worse. It eliminates real competition on merits and quality, replacing it with market leverage. It's anti-competitive. And Microsoft knows all about being anticompetitive.
- zokier 4y agoNote that this "one stop shop" is very much also key part of AWS playbook, and to a lesser degree also Google. None of the big players do best-of-breed besides rare exceptions
- pwinnski 4y agoAbsolutely! I don't know of any company offering bundles in which every product is consider the best in its class, and even bundles that start with credible claims seem to quickly fall behind in quality.
- eamq 4y agoSometimes we get so focused on the details that we lose sight of the big picture. It's not only easier to manage from an admin standpoint, but also more satisfying for the user. People like to have integration in their products, even if they are not perfect as standalone tools.