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MKBHD very beautifully conveyed the problem This is Ruining Electric Cars https://youtu.be/BA2qJKU8t2k https://youtu.be/BA2qJKU8t2k
by achow 4y ago
MKBHD very beautifully conveyed the problem
This is Ruining Electric Cars
https://youtu.be/BA2qJKU8t2k https://youtu.be/BA2qJKU8t2k
- kickbutt22 4y agoWow, I don't have a Tesla but this sounds like a nightmare if my parents had one.
- Spivak 4y agoAnd I think we have a tendency to dismiss absolutely atrocious experiences with generic errors and opaque UIs where the troubleshooting path is entirely tribal knowledge as "people who aren't technologically adept" when it's really just a complete and total failure on the part of the technology provider. * If the pump at a gas station is broken they put up a sign and cover the nozzle. * It works with every car without an adapter. These things should have a fallback to a wall-plug since every electric car has one. Yeah, it will take forever but it will work. * The default experience assumes no account required and if there's an account it's a barcode scannable rewards card or phone number entry. * If you don't have NFC payments you can use any credit card in existence and if that doesn't work you can walk into the shop to a human who can charge your card inside, take cash, or run a manual entry credit card by typing in the numbers and if all else fails just manually override the pump. * The entire process of selecting your the kind of gas you want is standard physical buttons with a screen that displays the price and lights up to indicate that that's the next action. * The transaction doesn't finish until you put the nozzle back so it's impossible to mess up. It's truly amazing how the people who designed these horrible plastic atrocities learned absolutely nothing from the current state-of-the-art. Vending machines have better UX.