4 ms·
As an end user, a lot of Amazon's criticisms are invisible to consumers. - Amazon screws up and sends a poorly packaged product which is damaged? They just shi
by bmarquez 4y ago
As an end user, a lot of Amazon's criticisms are invisible to consumers.
- Amazon screws up and sends a poorly packaged product which is damaged? They just ship another one.
- Amazon starts creating "Amazon Basics" branded items? Either I buy it if it's a good price, or don't if it's not. Amazon Basics actually helps fight against the flood of cheap Chinese junk by creating a branded product of acceptable quality.
Stuff like anti-competitive practices or poor treatment of employees isn't even noticed by most consumers. This isn't like Walmart where both the customer experience and the corporate experience are equally poor.
Taking away existing products (like DPR) or slow shipment of items DOES visibly affect the average consumer.
- ulfw 4y ago"Amazon Basics actually helps fight against the flood of cheap Chinese junk by creating a branded product of acceptable quality." I am sorry, what? Where do you think those cheap cables and whatever else they sell are from? Hand made by a grandma in rural Washington State?
- myalphabet 4y agoAmazon Basics are cheap and low quality, but they're at least curated. Amazon doesn't just slap their brand on any random shit, so you at least know that your phone charger will meet safety standards, for example. I don't often intentionally look for cheap, low quality stuff to buy, but when I do, I'd buy an Amazon Basics item over a UEVYUF (or another <insert fake dropshipping brand here>) item every time.