> Why does there need to be a metric? Ask Facebook. > People with management experience can decide these things based on intuition. It's practically impossib

> Why does there need to be a metric? Ask Facebook. > People with management experience can decide these things based on intuition. It's practically impossible to quantify anything in this industry, but 'data-driven decisionmaking' is fetishized to the extreme. The answer to "it's practically impossible to quantify anything in this industry" is not "therefore we should just give up and rely on managerial intuition with zero accountability or measurement", but rather "therefore we should improve our ability to quantify things and pair that quantification and measurement with human judgment and oversight".