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> I’ve learned that often people get the most upset about things they haven’t paid for. Free as in beer, free as in outrage. This is not irrational. I know if
by beachy 4y ago
> I’ve learned that often people get the most upset about things they haven’t paid for. Free as in beer, free as in outrage.
This is not irrational. I know if I use something for free, I am paying for it in some other way, e.g. I will have ads targetting me, I will be locked in for the future etc.
I don't even need to understand what it is, as I know full well there is no such thing as a free lunch.
Therefore I feel I did pay/ am paying something, and I will be infuriated if the service I rely on is yanked.
- justin_oaks 4y agoFree is used as a tool to get people to rely on a service/platform/company. If the terms change and we have to pay then we feel betrayed. And rightfully so, it's a bait-and-switch. Our time spent switching away from a previously free service isn't free. It's the bait-and-switch and the cost of switching that makes people the most upset.