It is their secret sauce and like a startup who licks and sticks envelopes initially while proving their business model, eventually it is automated. But the th

It is their secret sauce and like a startup who licks and sticks envelopes initially while proving their business model, eventually it is automated. But the thirst for growth is never quenched, so there's always new features, new services. And maintenance of that automation. The work never ends. There's a 25-50% operations tax every AWS employee pays. But they're handling the operations load that several employees were 10y ago. I used to wake up in the middle of the night to restart individual machines. Now I'm alerted for much much more complex problems. But i'm still woken up :(