2 ms·
I think many big tech companies are in a "we don't know what our next big goal is" kind of phase. And this would be ok for a small company. But when you have
by supernova87a 4y ago
I think many big tech companies are in a "we don't know what our next big goal is" kind of phase.
And this would be ok for a small company. But when you have tens of thousands of people who now need new clear marching orders, this is a very dangerous thing. And doubly so if you keep on changing those people's goals because you think you need to launch something big and new that requires thousands of people to build it (but you don't know exactly how it's going to be built).
Why is it dangerous (and I mean org-productivity-wise)? Because everyone has a natural need to feel useful and that they're productive and deserving of their pay.
So when clear instructions are lacking about what we're supposed to do, we make up things to work on. We hire people who say they can help us figure out what to work on. We create managers to manage people who seem to not know what they're working on, so that some direction can seem like it's clear. Because you can't have 10 people not knowing what they're working on, without a manager to manage their not knowing what they're working on. We schedule meetings to find out what other people are working on, and how we should get involved to be useful, distracting the few who are actually being productive.
So you find, after a few years, that you've accumulated a massive apparatus of people who have created a behomth of their own, simply from the desire to believe they're working on something useful. Sometimes they're very convincing, looking like they're working on something useful.
And unpleasant as it is (and surprising, as Elon Musk showed), many of them could stand to be fired without much detriment to the original purpose of the company.
Figure out what you want to build before you hire tens of thousands of people to do it. (and whether it will work). Or, at least as a caution, when your goal changes but you already have tens of thousands of people, be prepared to act unless you want to find yourself unwittingly in this position.