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Workplace slack/chat has introduced an interesting change. Prior to this, these types of interactions would primarily happen in voice conversations: face to fa
by andrewmutz 4y ago
Workplace slack/chat has introduced an interesting change. Prior to this, these types of interactions would primarily happen in voice conversations: face to face, on the phone, maybe videoconference. And none of those media are generally retained or discoverable
The switch to chat has had the unplanned consequence of making every routine interaction recorded and discoverable. It makes sense that is causing some strange and unfortunate behavior on the part of execs. Every routine conversation with a colleague is now effectively happening on the witness stand.
I'm not saying Pichai was right to delete chats or avoid retention. I am just saying that discoverability of communications in the workplace has exploded as we transition to chat communications, and we need to figure out how that's going to work in the context of litigation