There's no real info in the article. One thing I'd speculate is that if the company really has a culture of making excuses like this, that's probably a sign of

There's no real info in the article. One thing I'd speculate is that if the company really has a culture of making excuses like this, that's probably a sign of the kind of cultural problems that would have led to a failure. I've seen this a lot in government and large organizations. Most people do next to nothing, but everyone is an expert at explaining why it's not their fault, and something outside their control (usually understaffing) is to blame. It's a culture of defeat and avoidance, and the same kind of thing that would absurdly blame remote work for risk management decisions.