Geoff was great during office hours. Very high-energy and he would give really valuable actionable feedback. Once when we complained about the volume of suport

Geoff was great during office hours. Very high-energy and he would give really valuable actionable feedback. Once when we complained about the volume of suport email and time spent on customer support he strongly recommended that we invest some time in building out a great FAQ. For some reason or the other up to that point we had kept pushing it off, but his advice motivated us to tackle the problem head on. He would constantly make quick small suggestions like this, possibly even obvious things, but his enthusiasm and excitement when he made the suggestions, encouraged us to carry them out and it definitely helped us out. Congrats Geoff and YC!