3 ms·
Executing a major redesign or feature launch in an open source, consensus-driven project like Wikipedia is an exceptionally difficult and often frustrating expe
by swalling 4y ago
Executing a major redesign or feature launch in an open source, consensus-driven project like Wikipedia is an exceptionally difficult and often frustrating experience for any design/engineering/product person.
The team that worked on this did an outstanding job of being patient, empathetic with users, and methodical (over years!) to make this happen. Every RFC and discussion they showed up to listen and act on feedback, incrementally improving it bit by bit. Even as a regular editor, I find it much faster to navigate Wikipedia thanks to the redesign.