This is illegal in California. So NYT subscribers in California can cancel on the web while everyone else has to go through the gantlet you describe. When I su

This is illegal in California. So NYT subscribers in California can cancel on the web while everyone else has to go through the gantlet you describe. When I subscribe to something via my phone or Mac I always do it through apple, because they guarantee a painless cancellation. And this is despite the fact that on the Mac I purchase software outside the Apple Store when it’s an option. Managing subscriptions is that bad.