2 ms·
Except that then they make cancelling the subscription hard or impossible. https://lawandcrime.com/high-profile/new-york-times-makes-subscription-cancellations
by yazzku 4y ago
Except that then they make cancelling the subscription hard or impossible.
https://lawandcrime.com/high-profile/new-york-times-makes-subscription-cancellations-exceedingly-difficult-for-consumers-class-action-lawsuit-alleges/ https://lawandcrime.com/high-profile/new-york-times-makes-su...
Create a subscription? -> Click this button!
Cancel? -> Oh, sorry to hear that. You will need to call one of our representatives. 8am-7pm Monday-Friday, EST.
- gumby 4y agoThis is illegal in California. So NYT subscribers in California can cancel on the web while everyone else has to go through the gantlet you describe. When I subscribe to something via my phone or Mac I always do it through apple, because they guarantee a painless cancellation. And this is despite the fact that on the Mac I purchase software outside the Apple Store when it’s an option. Managing subscriptions is that bad.
- yazzku 4y agoIt may be illegal now, but not when I tried cancelling. I just blocked the credit card payments and let them deal with their own shit.