I think this post is way over-the-top for many kinds of startups. If you're trying to build something like an AI business document writer or AI search tool or

I think this post is way over-the-top for many kinds of startups. If you're trying to build something like an AI business document writer or AI search tool or generic infrastructure for AI or anything that Google or Amazon or Microsoft might consider a big-business and really care about, yeah, you're going to have a tough road ahead competing with them when they can throw nearly unlimited cash and developers at copying anything you do and making it better. But if you're aiming to build something that's not a big business by their standards, you're probably ok. Also, don't forget to mention customer service. These are new products: people aren't sure about them. Even a startup with poor customer service can provide a lot better genuine help to people than silicon valley giants do on their best day.