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The Chipotle and Wendy's apps and websites have nearly the same issue, and Chipotle won't let you even call your local store anymore, it just goes to a useless
by posguy 4y ago
The Chipotle and Wendy's apps and websites have nearly the same issue, and Chipotle won't let you even call your local store anymore, it just goes to a useless AI Chatbot.
- mike503 4y agoYeah! I tried to call Chipotle to tweak an order I placed and was met with the fact they don't have the store answer anymore and they somehow sell it as a benefit to me that their workers aren't distracted by that.
- kylehotchkiss 4y agoIt makes sense for chipotle to not answer the phone, they make like 60% of takeaway orders wrong somehow and would rather you just ask for a replacement for their app, who will give you a coupon code for one immediately ¯\_(ツ)_/¯