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Personally, I'm really excited for the era of generative AI powered customer support. Hopefully it will bring low wait times, knowledgeable "representatives",
by sberens 4y ago
Personally, I'm really excited for the era of generative AI powered customer support.
Hopefully it will bring low wait times, knowledgeable "representatives", and fast escalation.
- Syonyk 4y agoAnd it was 100% polite, responsive, etc. Except it actually hallucinated the control that it told you to toggle to resolve the issue.