They took on risky bets and failed to react quickly and communicate effectively with their customers when things went south. It was also a niche bank and its c

They took on risky bets and failed to react quickly and communicate effectively with their customers when things went south. It was also a niche bank and its customers knew each other well, so it took just one investor to spread the panic like a wildfire. SVB staff working on site would not have changed any of these facts.