4 ms·
If they are accurate for ~80% of the questions, they will be as accurate as any 1st or 2nd line help desk.
by astockwell 4y ago
If they are accurate for ~80% of the questions, they will be as accurate as any 1st or 2nd line help desk.
- bee_rider 4y agoHmm. Hypothetically if a human on first line help desk gives advice that is so completely bad as to be a crime, are they liable or the company? Because I guess a chat-bot would definitely not be liable.
- astockwell 4y agoHow often is your fast food order 100% correct?
- iudqnolq 4y agoCorrectness isn't one-dimensional. A wrong fast-food order might substitute or leave something out. There's essentially no chance the employee will swap in a random product from some other store. But in this example the AI could hallucinate a statement attributed to you it actually formed by putting together reddit comments.
- bee_rider 4y agoSometimes they accidentally include tomatoes but they rarely include bombs.
- fomine3 4y agoWrong food could be equivalent to bombs in worst case for who have allergy
- deleted 4y ago[deleted]