Yes, as someone who has done volunteer telemarketing, we mark the call status. For example if you’re angry/rude, non-English speaking, disconnected, etc. Campai

Yes, as someone who has done volunteer telemarketing, we mark the call status. For example if you’re angry/rude, non-English speaking, disconnected, etc. Campaign managers can then target call sheets accordingly (e.g. for a Spanish-speaking line, have the Spanish team do a follow up call).