> they’re building a reputation for unreliable software This is a terrific way to word what might be happening unconsciously. Fly posts about how hard things

> they’re building a reputation for unreliable software This is a terrific way to word what might be happening unconsciously. Fly posts about how hard things are during and after service outages -- while I also love the transparency, most people don't want to 'be a passenger on a plane that's being built while it's flying' especially when it comes to their business, myself included.