It's interesting to think that this attack vector is more effective against people. They won't trust "sites" on the internet because they have been conditioned

It's interesting to think that this attack vector is more effective against people. They won't trust "sites" on the internet because they have been conditioned not to but will gladly follow the instructions of a "expert" over the phone. What could someone do to stop this type of behavior? Repeated conditioning might take too long. Aside: I love the ending near minute 25. > ~I'm the senior most technician here. > "Could you help me out? What does the Event Log do?" > "Uh... Event Log .... click"