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I run an ecommerce business, and pretty much always always block customers who file a chargeback or dispute. They're completely draining to deal with, usually
by AussieWog93 4y ago
I run an ecommerce business, and pretty much always always block customers who file a chargeback or dispute.
They're completely draining to deal with, usually fraudulent, and the only way to win one is to prove beyond reasonable doubt that the buyer is lying.
- bcrosby95 4y agoWe do this too, but also, if someone asks for a refund, pretty much regardless of circumstances, we issue a refund. So the only excuse turns into "I felt like being a dick" or it was actual fraud anyways.