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I don't think this is accurate. I have rented an OVH dedicated server (through SoYouStart) for about the last decade, let me share some maintenance experiences:
by dpedu 4y ago
I don't think this is accurate. I have rented an OVH dedicated server (through SoYouStart) for about the last decade, let me share some maintenance experiences:
> They don't monitor other health issues however (how would they since you are running your own system?) and therefore don't do anything before they detect a "down" status.
My server has a hardware raid card. I have had one incident where OVH contacted me and said there was an issue with one of the drives, and that they will reboot the server at X time to replace it. They did so, and the problem was solved with no requests or intervention on my part.
I had another incident where I was told the motherboard died. IIRC, it died around 1am my time and was replaced by 5am my time. They of course turned the system back on for me. I was asleep the whole time, and this was likewise solved with zero requests or intervention on my part.
Besides this, I can count the number of times an internet or power issue made my server unreachable on a single hand. IMO, a great experience for a dirt cheap host.
That all being said: OVH's ipv6 solution is laughably bad and is the single reason why I would switch hosts, if a better one with a north American presence appears.
- gregoriol 4y agoWhat you describe are hardware failures, and as I said they detect hardware failures. When the server goes down, they are on it by themselves. But somes issues are not failures and you have to work on them on your side. Most of the time the raid is software nowadays for example. IPv6 works fine for my many servers at OVH.
- dpedu 4y agoI don't see that in what you wrote but I did see the mention of them not monitoring raid. Hence one reason why I thought your comment is inaccurate, per my experience.