> you guys are constantly pressing the close door button, this breaks the lift Even if it did, how can this be an excuse? It is obvious such a button is intend

> you guys are constantly pressing the close door button, this breaks the lift Even if it did, how can this be an excuse? It is obvious such a button is intended to be used for normal operation. The person answering that was probably clueless and/or desperate, any excuse would have worked better: the occasional overload, superficial and unrelated damage, kids jumping and mashing buttons, etc... I guess such tactics may work on naive consumers, but I hope building managers know better than to fall for such bullshit. Case in point, yours didn't.