You might've also run into the end of the free trial period. I know Toyota and Lexus give you two years of Sirius free from the time of purchase, and GM gives y

You might've also run into the end of the free trial period. I know Toyota and Lexus give you two years of Sirius free from the time of purchase, and GM gives you OnStar Advanced Features for one year. Ford's 3G package in the Escape, F-150, and Flex was for three years, and I think their 4G package is for two. Alternatively there might've been a firmware update that accidentally set a trial period that previously went unactivated. It's not unheard of, like when GM accidentally introduced a bug that kicked people out of Spotify and wouldn't let them log in because the car didn't think the user had active data.