The "AI taking jobs" narrative is marketing for investors to make AI companies seem valuable. Besides being used to make customer service even more unpleasant,

The "AI taking jobs" narrative is marketing for investors to make AI companies seem valuable. Besides being used to make customer service even more unpleasant, don't expect to see too many AI-related job losses in most industries. While there is a chance it will press down wages for people in the graphics/commercial art industries, unless there's a major development/pivot in AI, it will have a major impact on employment. Let's not forget how impressed we were by voice assistance and where it ended up.