I see it as no different from maintaining old software. Either keep it going yourself (by breaking the copyright protection or bypassing user restrictions), or

I see it as no different from maintaining old software. Either keep it going yourself (by breaking the copyright protection or bypassing user restrictions), or you pay to get it fixed or find another working copy. I wouldn't expect free help from the company for a copy of Adobe Photoshop CS6 considering CS6 is ten years old at this point. This seems less like a warranty issue and more like a lemon law issue. The problem is there's no easy way into this software like there is with personal computers. And most annoyingly most of it's in a proprietary ROM. Unlike an old copy of VLC that someone can download off the internet and modify, pulling and modifying the music playback software running on their car's infotainment system is nearly impossible. Because it's not on the CANBUS or OBD-II so they can't get to it via the car's main systems, it's some strange standalone with unique implementations that they would need to spend months learning how to engineer a replacement for, and they have no way of reflashing the ROM or performing the even simpler task of just saving the new software to onboard storage.