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Total noob on dedicated servers and I have been thinking about getting one for fun and learning. What happens when hardware component break? Does the price inc

by rrgok 4y ago

Total noob on dedicated servers and I have been thinking about getting one for fun and learning. What happens when hardware component break? Does the price include repair? What happens when storage fail? Are data backupped or it is on me to make them?

hashworks 4y ago
Yes, Hardware repairs are included. It a disk fails you have the option to get a used replacement for free or you can pay for a new one. You have to do your own backups, but they offer storage for that.
latch 4y ago
Dedicated server provider is responsible for the hardware and the network. In this very important aspect, it's really no different than cloud (so yes, the price "includes" the repair). It depends on the exact provider, but as a general rule, they are (a) slower to repair and (b) not as proactive (e.g. they might not detect an eminent failure). On even a medium-sized contract, you can generally work in 1-4 hour repair windows (many providers even offer this as standard), and better ones are definitely a bit more proactive. There's like 1000 different dedicated provider, so it will depend on what yours offers, but unless it's a "managed dedicated provider", you're going to be responsible for your own backups. At best, you'll get some external storage you can use (e.g. Hetzner include free 100GB ftp you can use, if I recall).
- CRConrad 4y ago
  > they might not detect an eminent failure *imminent.
seunosewa 4y ago
For a host like Hetzner, everything except for hardware replacement is up to you. > What happens when storage fail? Are data backupped or it is on me to make them? Servers are configured as RAID1 arrays, so after a disk fails you can ask them to replace it for you at a convenient time and no data should be lost. You're 100% responsible for backups, though.
adql 4y ago
All hardware is theirs, you rent it. They repair it when it fails at no cost, but they don't monitor everything (althought some come with agent to install on dedicated server that passes monitoring data to their system). So if you say see SMART errors on hard drive you have to open ticket with them to fix. > What happens when storage fail? Are data backupped or it is on me to make them? You have full control over server. If you want backup you need to set it up yourself. I'd start with VM if you want to learn ops stuff. Those also usually have backup option at some extra cost. kimsufi (ovh brand) also have some cheap ones, I have some atom serwer with TB drive for some offsite backups and few services and so far no problems.

by rrgok 4y ago

hashworks 4y ago

Yes, Hardware repairs are included. It a disk fails you have the option to get a used replacement for free or you can pay for a new one. You have to do your own backups, but they offer storage for that.

latch 4y ago

Dedicated server provider is responsible for the hardware and the network. In this very important aspect, it's really no different than cloud (so yes, the price "includes" the repair). It depends on the exact provider, but as a general rule, they are (a) slower to repair and (b) not as proactive (e.g. they might not detect an eminent failure). On even a medium-sized contract, you can generally work in 1-4 hour repair windows (many providers even offer this as standard), and better ones are definitely a bit more proactive. There's like 1000 different dedicated provider, so it will depend on what yours offers, but unless it's a "managed dedicated provider", you're going to be responsible for your own backups. At best, you'll get some external storage you can use (e.g. Hetzner include free 100GB ftp you can use, if I recall).

CRConrad 4y ago
> they might not detect an eminent failure *imminent.

seunosewa 4y ago

For a host like Hetzner, everything except for hardware replacement is up to you. > What happens when storage fail? Are data backupped or it is on me to make them? Servers are configured as RAID1 arrays, so after a disk fails you can ask them to replace it for you at a convenient time and no data should be lost. You're 100% responsible for backups, though.

adql 4y ago

All hardware is theirs, you rent it. They repair it when it fails at no cost, but they don't monitor everything (althought some come with agent to install on dedicated server that passes monitoring data to their system). So if you say see SMART errors on hard drive you have to open ticket with them to fix. > What happens when storage fail? Are data backupped or it is on me to make them? You have full control over server. If you want backup you need to set it up yourself. I'd start with VM if you want to learn ops stuff. Those also usually have backup option at some extra cost. kimsufi (ovh brand) also have some cheap ones, I have some atom serwer with TB drive for some offsite backups and few services and so far no problems.