> The manufacturer was trying to get out of a warranty claim, hoping the customer was naive enough to believe their story To be fair, I worked in the service i

> The manufacturer was trying to get out of a warranty claim, hoping the customer was naive enough to believe their story To be fair, I worked in the service industry for many years (as a controls technician), and I had many co-workers who intentionally set up long cons like this to stay busy. They would come up with equally outlandish reasons for why they needed to keep going back and upper management was mostly clueless as to how ridiculous they were.