2 ms·
I always reply to feedback. Seems only polite.
by hermitcrab 4y ago
I always reply to feedback. Seems only polite.
- OJFord 4y agoCertainly, I've had some great even more thoughtful/in-depth replies too, it's just the ~zero effort template support-channel 'thanks for your question'/'unfortunately that's not possible today' type response - I know, that's why I gave the feedback; all it does is tell me it didn't get anywhere near the right person, which is a souring experience (and waste of my time & effort) and makes me wish there just hadn't been a feedback button to begin.