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Man, I ordered an 8GB pi over a year ago from CanaKit. I wasn’t in a big hurry to get it, but I was thinking a year was a long time, so I eventually emailed the
by throwaway894345 4y ago
Man, I ordered an 8GB pi over a year ago from CanaKit. I wasn’t in a big hurry to get it, but I was thinking a year was a long time, so I eventually emailed them inquiring about my order—no response, but then a PayPal invoice appeared—I configured my shipping address and paid the invoice. The next day, UPS emailed me with a tracking number. Hurray! Then I noticed the address was completely wrong (wrong city, wrong state). I emailed CanaKit and got no response for a few days (I also tried changing the destination via UPS, but only senders can do that), by which time the Pi had been delivered. I submitted “package delivered to incorrect address” through UPS, and a few hours later I got a paypal email notifying me that I had been refunded.
Not a bad outcome, but I hope I don’t have to wait a year and change for my next Pi order! (:
I also discovered that CanaKit’s advertised “contact us” phone numbers had been disconnected. I’m guessing they were pretty ravaged by the supply chain disruption and laid off support staff. :(
Hope the industry can get back on its feet!