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> - Solicit a hard limit when you open an account. People can only afford so much, don't bankrupt them. As is said every time this gets proposed, this is not o

by sofixa 4y ago

> - Solicit a hard limit when you open an account. People can only afford so much, don't bankrupt them. As is said every time this gets proposed, this is not only wildly impractical to implement, but also dangerous from an availability. Why is it impractical? You are billed for active things (running databases, network traffic) but also passive ones such as storage. What do you want AWS to do when you go over the hard limit, delete everything? As for the availability, nobody wants to lose the production environment because nobody has updated the budget with more appropriate values in years. What AWS and GCP do is allow you to set a budget, with notifications however you want them when you approach/hit it. When you get a surprise bill due to a misconfiguration or whatever, you can dispute it and cloud providers are extremely generous with them and usually waive the first few errors. I agree with the rest though.

oliwarner 4y ago
Admittedly, I'm no trillion dollar cloud host —and I don't know your perspective here— but I'd expect that a trillion dollar cloud host could look at my billing data at an hourly resolution and fairly accurately predict that that'll look like at the end of the month. They don't need to cut me off right away (unless I'm already outside my budget) but for most bitten people, getting a call the day after making a colossal mistake will save everybody a lot of money and angst. Neither of us needs to negotiate and I don't have to sell Grandma. It's been a few years but the last time I tried AWS's Budgets, it took a hundred clicks or so per service to just get an email out of it. Emails get missed, life gets in the way, etc. The cost to a trillion dollar cloud host to call me up is far less than it would cost you to call me as they off-shore it all. And I'm all for people actively choosing to play without limits. I just think a lot of people a) don't respect that from the off, and b) aren't notified in a timely fashion.

by sofixa 4y ago

oliwarner 4y ago

Admittedly, I'm no trillion dollar cloud host —and I don't know your perspective here— but I'd expect that a trillion dollar cloud host could look at my billing data at an hourly resolution and fairly accurately predict that that'll look like at the end of the month. They don't need to cut me off right away (unless I'm already outside my budget) but for most bitten people, getting a call the day after making a colossal mistake will save everybody a lot of money and angst. Neither of us needs to negotiate and I don't have to sell Grandma. It's been a few years but the last time I tried AWS's Budgets, it took a hundred clicks or so per service to just get an email out of it. Emails get missed, life gets in the way, etc. The cost to a trillion dollar cloud host to call me up is far less than it would cost you to call me as they off-shore it all. And I'm all for people actively choosing to play without limits. I just think a lot of people a) don't respect that from the off, and b) aren't notified in a timely fashion.