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The QR code bit interested me, but the issue he describes has been fixed, you can test it by scanning the QR code on this image: https://yeokhengmeng.com/2021/
by netsharc 4y ago
The QR code bit interested me, but the issue he describes has been fixed, you can test it by scanning the QR code on this image:
https://yeokhengmeng.com/2021/09/review-usage-and-repair-of-the-framework-laptop/images/fw-certification-logos.jpg https://yeokhengmeng.com/2021/09/review-usage-and-repair-of-...
The encoded information goes to a URL shorterner https://fr.mw/[removed_extra_characters] https://fr.mw/[removed_extra_characters] that redirects to a human-readable URL (e.g. guides.frame.work/Guide/Framework+Laptop+DIY+Edition+Quick+Start+Guide/57 ).
fr.mw seems to be owned by Framework so the chance of them independently disappearing should be low. And making it a redirect means if they ever do a restructuring of their website, they can just update where the redirect target of the fr.mw link.
- starkparker 4y agoThe line in the review about not bothering to tell them about the QR code issue because they interpreted "filing a support ticket" as corporate codespeak for "throwing the feedback away" is sad, because Framework's tech support is about as thorough and good at following up as I can remember, going back to at least IBM-era ThinkPad days.