The problem isn't that they are suspending the account due to missing information. The problem is that they apparently consider a single email (that looks very

The problem isn't that they are suspending the account due to missing information. The problem is that they apparently consider a single email (that looks very similar to dozens of other emails that they send out) sufficient warning. Especially since most devs probably get dozens of spam emails a month that look more urgent ("Account Suspension" is a popular subject line for phishing emails). At the very least they should try calling the account holder before suspending the account. If they can't reach the account holder, they should re-enable the account very quickly after they reach them, and give them an extension with enough time to provide all the required information.