Proptional to their prices, probably very proportionate. If you want better service, choose another provider and pay the price that it costs to pay 1000s of cus

Proptional to their prices, probably very proportionate. If you want better service, choose another provider and pay the price that it costs to pay 1000s of customer support staff, sometimes to only answer things like "why can't I see my EC2 instance" or "Where can I find my invoices". Personally, I have found both Azure and AWS to be pretty responsive to Customer Service, although AWS can be quite blunt with their replies like when we tried to get them to authorise allowing us to use EC2 instances as mail relays. "No, use SES" was the long-and-short of it. ymmv