Anyone else get the impression that this blames managers without thinking about making sure the members of the team made cross-training a priority? There's rea

Anyone else get the impression that this blames managers without thinking about making sure the members of the team made cross-training a priority? There's really not enough context to have a good opinion on this anecdote. Rachel has a very specific perspective, as always, and I often think she interprets her observations to fit that perspective. Don't we all.