2 ms·

USAA is and has always been leaps and bounds ahead of other banks in terms of tech.

• loeg 4y ago
  I like USAA and bank with them but their tech is often worse than other banks. Their website is often slow or pages fail to load. Their app frequently crashes/hangs if you leave it in the background and then try to use it again. They have overly sensitive anti-fraud detection that prevents essentially all (desired) international transactions. They have weird low transfer limits ($5000/day) for outgoing ACH initiated on their end and outgoing Zelle ($1000/24hr). (If you initiate the ACH transfer from the receiving bank, the $5000 limit doesn't apply and they'll process the transfer normally.) Of course, the reason I bank with them at all is they had mobile check deposit in like 2011 or 2012, which was ahead of the game at that point.