I wouldn't have as big of an issue with this policy of not refunding the chargeback fee if payment processors actually followed their own policies, a fair and t

I wouldn't have as big of an issue with this policy of not refunding the chargeback fee if payment processors actually followed their own policies, a fair and thorough review of the submitted documentation (we've lost chargebacks where we were able to supply complete evidence that somebody loved their purchase and thanked us for the service), and actually requiring people to follow the terms of their payment account (requiring people doing chargebacks to contact a merchant for help first if they're unhappy with anything, whereas we've lost chargebacks where people never contacted us or responded and used the chargeback as a "get shit for free card")