I think you just mistook the quote for the opinion. Parent wanted to express that "some people say that their words are 'controversial' and therefore OK when in

I think you just mistook the quote for the opinion. Parent wanted to express that "some people say that their words are 'controversial' and therefore OK when in truth their words qualify as hate speech". It is the trolls and so on who mislabel things, a practice the parent disapproves of, and rightly so.