3 ms·
> During another period, the FTC says BetterHelp disclosed to Facebook for advertising purposes the previous therapy of 1.5 million people who visited or used
by david_allison 4y ago
> During another period, the FTC says BetterHelp disclosed to Facebook for advertising purposes the previous therapy of 1.5 million people who visited or used BetterHelp’s site. The source of that information: their responses to the intake question “Have you been in counseling or therapy before?”
$7.8MM in partial refunds is disappointing, the fine/impact should be much more severe for such an egregious breach of trust.
- Spivak 4y agoI wish the gov't had non-fine forms of punishment because "BH must contact all data brokers that have ever had access to BH data and have them permanently delete it. And no data collected or generated by BH and their users may be accessed by or transmitted to 3rd parties without the express written approval from an FTC regulator who will inspect the data being sent for privacy and HIPAA violations" would cost nothing but get them and every other company in the space to clean up their act.