5 ms·

Show HN: SupportGPT – Generative AI for customer support automation, w ChatGPT

• dojiboy9 4y ago
  Hi Hacker News, My team and I built SupportGPT and we'd love your feedback. Built on Large Language Models like OpenAI's ChatGPT, SupportGPT enables you to build & train a generative AI based on your customer service data and history. Our company's been around for a while building AI for customer support automation, so this is largely an enhancement that brings the power of ChatGPT to customer support leveraging our existing system. On our Playground, you can try it out on some sample bots we've built. Or you can try it yourself by entering a URL to a help center or website, and you'll get a SupportGPT bot within 10 minutes to play with. Would love to know what you all think? (+ lmk what websites you try it on + what questions tend to work well or fail!)
• gatsbylee 4y ago
  it's awesome!!
  • dojiboy9 4y ago
    Thank you @gatsbylee! What website did you try it out on? We love the feedback!
• ft_sg_ft 4y ago
  Interesting -> I was able to try the developer documentation for Go and Postman and here are the links to both. Interesting. -> For go https://playground.forethought.ai/#uid=443VLWvqbIu2 https://playground.forethought.ai/#uid=443VLWvqbIu2 -> For postman https://playground.forethought.ai/#uid=FDrTPJoex9KN https://playground.forethought.ai/#uid=FDrTPJoex9KN Can't you.com and bing do this directly?
  • dojiboy9 4y ago
    Amazing! We actually haven't tried it a lot on developer docs use-cases. How did it perform for you?
    • ft_sg_ft 4y ago
      It was decent.