The low bar is: - It needs to be missed 2 consecutive months before it applies - You can't see the uptime, have to submit support tickets to get it - And the

The low bar is: - It needs to be missed 2 consecutive months before it applies - You can't see the uptime, have to submit support tickets to get it - And then you only get to cancel a bit earlier (after 2 months of fuckups), not even a service-credit or refund It's a completely useless SLA