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I agree they don't add anything and do subtract, but I think it is the lesser of the two evils. I find myself wasting a lot of time refreshing, and force reloa
by palijer 4y ago
I agree they don't add anything and do subtract, but I think it is the lesser of the two evils.
I find myself wasting a lot of time refreshing, and force reloading JavaScript on incident updates if they haven't had an update in hours.
I'd much rather have a look and "cool, the auto-communicate thing is still broadcasting the same message as of 12 minutes ago".
StatusPage is definitely missing a "last update still current as of $time" option, but I prefer the repetition personally.
It likely reduces customer anger as well saying "there hasn't been an update in hours!?!" like the recent Atlassian outage and Okta as well.
- jlmorton 4y ago> It likely reduces customer anger I think you're probably right, and I think that's what ultimately irks me. It's like an infinite no-update-required hack. With that said, the recent updates have been informative, so I'll stop complaining. Cheers to the team working through what must've been a tough problem.