I think if that was the case Apple would be a much smaller company. People buy iPhones because they "feel nice." And the feel they are talking about is performa

I think if that was the case Apple would be a much smaller company. People buy iPhones because they "feel nice." And the feel they are talking about is performance. If you are forced to use an app with bad performance (say Teams) you cope. Humans are great at coping. Maybe you turn it off and back on again periodically, or alt tab to something else while it's showing a spinner. It's true performance isn't a major selling point but IMO that's because most software products are not sold to users. They are packaged with other products, part of monopolies and imposed to users by others. I buy video games where performance undoubtedly matters. Apart from that, most software I use, I didn't choose, and I'm pleasantly happy when it's not garbage (Outlook, IDEA) and annoyed when it is (Teams, Facebook). In either case, performance wasn't a contributor to my choice: I didn't have a choice.