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What's amazing about all it is that HP being hostile to its own customers is nothing new: - In 2005, they had one printer that refused to print if the cartridg
by BiteCode_dev 4y ago
What's amazing about all it is that HP being hostile to its own customers is nothing new:
- In 2005, they had one printer that refused to print if the cartridge was past a certain date, even if full. Several also underestimated the volume of ink in cartridges and told you it was empty when not.
- In 2007, HP refused to honor hardware warranty if you install any other OS on their laptop.
- in 2010, HP refused to provide drivers for the new windows Vista for its old ScanJet scanners (linux worked fine though).
- in 2020 they hardcoded the path to the EFI of their laptop to be windows only.
That's just the examples I could easily google, I remember that HP was having one scandal every 6 months in 2000, and we didn't have twitter back then.
So if a brand has been very publicly misbehaving for 2 decades, how does it still have customers?
Well, Facebook has still a billion users. Microsoft is now considered the father of unicorns and rainbows. Oracle is still making banks, one of my biggest client just migrated to it.
So the so-called cancel culture seems very superficial to me: lots of noise, but very actual consumer behavioral change. The brands can get away with anything and thrive. Maybe they'll get a little bit of heat for a few months on social media, so what?
But the bottom line is: if you are a big company, just do whatever makes you money. You don't need reputation.
- VHRanger 4y agoA client of yours migrated TO Oracle in 2023? What are they smoking
- BiteCode_dev 4y agoNot what. Whom with.
- wil421 4y agoI think you drastically underestimate Oracle and SAP in the enterprise world. There’s not many companies that can provide all the mundane business management tools for a huge variety of business like an ATM manufacturer, an oil and gas company, a massive hotel chain, or a financial services company. The tech is not sexy by any means but it can run businesses from top to bottom.
- BiteCode_dev 4y agoProvided you hire an entire team of consultants for years until they change all your workflow to adapt to SAP/Oracle, then code specific routines for each role in your org because their tool cannot do most of what they say it does. At this point, you have a completely custom stack that could have been developed entirely for half the price, that would run faster, without licensing cost. Money you could invest in hiring a company that will actually provide you support instead sending you interns they bill as experts.
- wil421 4y ago> At this point, you have a completely custom stack that could have been developed entirely for half the price, that would run faster, without licensing cost. Money you could invest in hiring a company that will actually provide you support instead sending you interns they bill as experts. This isn’t true for a majority of companies outside of FAANG otherwise the majority of companies would dump Oracle and SAP. A lot of executives hate them with passion and would love to dump Oracles horrible licensing models. They pay for CYA and the ability to point a finger at the vendor instead of themselves. I went though a merger between two Fortune 500 financial services companies. One had dumped vendors 5 years prior and they were foaming at the mouth to get off all of their homegrown apps. The reality is a lot of companies are going to off shore this type of development and support to SE Asia for bottom dollar body shops. The consultant thing is absolutely true for enterprise software, not just ERPs. I’ve seen it with Salesforce, Workday, ServiceNow, ERP/Oracle. Pretty much anything KPMG or Accenture are building. However if you get top tier consultant lift companies or professionally services from the SAAS vendor it is much less likely to be greenhorn college grads.
- BiteCode_dev 4y ago> They pay for CYA and the ability to point a finger at the vendor instead of themselves. That's a very good point. Nobody every been fired to buy IBM is still a stong motto as ever, except for the IBM part.
- CatWChainsaw 4y ago>in 2020 they hardcoded the path to the EFI of their laptop to be windows only. So you can't install Linux at all on HPs post-2020?
- BiteCode_dev 4y agocp /boot/efi/EFI/ubuntu/grubx64.efi /boot/efi/EFI/Microsoft/Boot/bootmgfw.efi 1>/dev/null 2>&1 cp /boot/efi/EFI/ubuntu/grubx64.efi /boot/efi/EFI/BOOT/bootx64.efi 1>/dev/null 2>&1 :D
- CatWChainsaw 4y agoUnlike most of HN I am not a "computer person". I know not to click on suspicious links and that's about all that can be said of me. So I'm not sure if you're giving me a hint, or doing the equivalent of telling me to delete System32!
- smarnach 4y agoThey explained how to trick HP laptops with hard-coded EFI paths into booting Ubuntu anyway. This will overwrite the Windows EFI, so only try this at home if you know what you are doing.
- CatWChainsaw 4y agoI probably wouldn't know but I appreciate having the resource!