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This same thing happened to me with Discord once, I just wrote to them and filed a complaint saying my account got "hacked" and that the hacker changed the 2fa
by nigamanth 4y ago
This same thing happened to me with Discord once, I just wrote to them and filed a complaint saying my account got "hacked" and that the hacker changed the 2fa mobile number.
With adequate proof and justification I think you should be able to get back your accounts, that is if your service does allow you to get back your account. One tip is to have multiple phones for 2fa and then just not using the other phone, if you don't use it how can you lose it? (that's what I did since I lost it once).
- dncornholio 4y agoWhy did you decide to lie in your complaint?
- TrueGeek 4y agoYeah, this is disturbing. He's admitting he used social engineering to get back into his own locked account and he's happy that it worked. Assuming he did this over email / web the "proof" he sent them was probably a photo of driver's license which really doesn't prove ownership of identity when your account was just hacked. We really need a third party service that allows you to walk up, have some DNA taken, verify you are who you say you are, and then unlock accounts in these cases. We can have the government do it, they have all our DNA anyway!
- philwelch 4y agoThis isn’t secure against evil twins.
- huhneverthot 4y agoPretty much every single one of these threads is about half full of people demanding more, larger foot-guns with which to shoot themselves because they just can't be bothered (just assure you'll hear when they're eventually locked out, etc).