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> It is stunning that Amazon wasn't the forerunner in using ChatGPT/LLM-based tech for Alexa I'm a current scientist at Amazon. Amazon has little ability to in
by letitgo12345 4y ago
> It is stunning that Amazon wasn't the forerunner in using ChatGPT/LLM-based tech for Alexa
I'm a current scientist at Amazon. Amazon has little ability to invest in longer term research. While you have scope to pursue projects without immediate product application to some extent (though far less than you would at Alphabet/Meta/Microsoft), that is less valued than at the other Big Tech companies. There's also a far more bureaucratic hurdles to jump through to publish at Amazon. The lack of care for non-product research shows at every instance. Amazon also has extremely low -- or I should say non-existent standards for hiring scientists. If you're putting a person with a decent and non-existent pub record on the same level, that is not going to yield great results.
Luckily for Amazon, their bread and butter -- Ads via retail and AWS -- are not immediately threatened by LLMs.
Honestly if they had taken the billions they burnt on Alexa and put it in research they would be far far far better off today. But try explaining that to the bean counter mentality of executives that Bezos cultivated...
- oezi 4y agoThis is a good point. For an outsider it always seems that Amazon (or at least AWS) excels at deploying microservice solutions which plug into an ever growing ecosystem of interconnected offerings. I would have imagined that Alexa org is setup similarly and allows teams to deploy a solution such as an LLM and then given success be rewarded with growth.