Did her employer pay for the degree? Does she have to stay with the company for a certain amount of time before her education credit gets "vested"? (for lack of

Did her employer pay for the degree? Does she have to stay with the company for a certain amount of time before her education credit gets "vested"? (for lack of a better term) 18% is definitely unreasonable in my opinion. If she is looking for an increase anywhere in that neighborhood she needs to switch jobs. If she paid for the degree herself and has no strings attached to the company than asking for a 5-10% bump for the degree is a reasonable request but I'd imagine it will vary greatly from employer to employer as to whether or not she will get anything. Typically an advanced degree should move you up in line to get a promotion, not necessarily guarantee you a nice pay bump upon completion.