All the people who knew how to properly operate the infrastructure have been fired. The API has been recently cut down, hastily, by a skeleton crew that most l

All the people who knew how to properly operate the infrastructure have been fired. The API has been recently cut down, hastily, by a skeleton crew that most likely had no idea how these things were supposed to be set up. No doubt big long-term projects have tech debt, but this case seems like a common configuration error.