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> review responses were added This was just about the least Apple could do. You can't have a conversation, you can only post one reply. And in my experience, A
by lapcat 4y ago
> review responses were added
This was just about the least Apple could do. You can't have a conversation, you can only post one reply. And in my experience, App Store reviewers almost never correct their bad reviews, even if you reply with info that will fix their problem.
> Apple moved away from the "no refunds" policy
Apple still has no official refund policy. You can request a refund, which Apple may or may not grant, as I mentioned, at Apple's own discretion, for any reason or no reason. So I don't see how anything has changed from Cabel's email.
> completely stopped holding up bug fixes over guideline infractions
Completely wrong. What happens is that App Review still rejects your bug fix updates. But then you can request that App Review let your update go through, and fix the problem in the next update. The problem is that this can still take an indefinite amount of time, because App Review can reject you at any time, even when you're asleep, then you have to contact them, then they have to see your message and respond, all of which can take half a day or more. It's a joke. We're still delayed.
- lapcat 4y ago[UPDATE:] The other day my app got a 1-star customer review titled "Monthly subscriptions ain't it" and saying "0/5 now that it's subscription based." My app is not subscription based, it's upfront paid. This is the crap that developers have to deal with all the time in the App Store. The crowdsourced rating/review system is a blight.